Why Trust Matters In Marketing

If you want the trust of potential customers, then you obviously value truth.

How do I know this?

Because people cannot make choices they’ll be happy with unless the decision-making data they are given is truthful and accurate.

This is the point where marketing matters.

If a potential customer ends up choosing the product you sell, based on the criteria you provided, this no doubt bolsters the satisfaction they will feel about your business.

This is a good thing.

How can you do this well, though? You can start by doing the following:

  • Provide lots of educational material, such as white papers, special reports, videos and other marketing material about the area your product or service deals with.
  • Gather and present decision-making criteria, such as studies, reviews, records of accomplishment and other data that inform.
  • Solicit and answer questions from potential buyers on an ongoing basis.
  • Stay abreast of the ebbs and flows of any trend that your product or service connects with, so that you can best anticipate the needs of your market.

So…if you want potential customers that are happy with you, your business and the product or service you sell today and tomorrow, make sure trust matters in your marketing.

To informed decision-making,



P.S. Have a question about making your marketing trustworthy? Email me a question.

Previous Post

Read This If You Want To Grow Your Business

Next Post

Good And Bad Marketing: Do You Know The Difference?


  1. Outstanding information, Tanya!

    I’ve always considered trust to be the basis and the foundation for every healthy and viable relationship. It’s true in our personal lives as well as in business.

    Once customers or clients share the good experiences they’ve had in working with you, the layers of trust begin to build, one upon the other.

    To your success!

      • admin
      • April 25, 2010

      Thanks, Melanie. That was well said.

Leave a Reply